Shipping Policy

Effective Date: 10/15/2025

At usa 1 truck & trailer parts, we strive to ship your orders quickly and securely. Please review our Shipping Policy below.

1. Processing Time

Orders are processed within 1-3 business days after payment is received.
Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Methods & Carriers

We ship using trusted carriers such as UPS, FedEx, USPS, or other providers.
Shipping options and costs will be displayed at checkout.
Expedited shipping may be available at an additional cost.

3. Shipping Areas

We currently ship to addresses within the United States.
If you would like international shipping, please contact us before placing an order to confirm availability and cost.

4. Delivery Times

Standard delivery usually takes 3–7 business days depending on location and carrier.
Delivery times are estimates and not guaranteed. Carrier delays, weather, or other factors outside our control may affect delivery.

5. Shipping Confirmation & Tracking

Once your order has shipped, you will receive a confirmation email with tracking information.
You can use this tracking number to monitor your shipment’s progress.

6. Risk of Loss

All items are shipped FOB (Free on Board) shipping point. This means ownership and risk of loss transfer to you once the order is handed to the shipping carrier.
We are not responsible for lost, stolen, or delayed packages after they leave our facility.

7. Shipping Restrictions

Some products (such as chemicals, solvents, degreasers, and oils) may have shipping restrictions due to safety regulations.
Certain items may not be available for air or international shipping.

8. Contact Us

If you have questions about your shipment, please contact us:

Usa 1 truck & trailer parts

usa1diesel@yahoo.com

(956)581-8500

305 Joe aguilar st, penitas, tx, 78576

Returns & Refunds Policy

Effective Date: 10/15/2025

At usa 1 truck & trailer parts, we want you to be satisfied with your purchase. Please review our Returns & Refunds Policy below.

1. Eligibility for Returns

Returns must be requested within 15 days of delivery.
To be eligible, items must be unused, unopened, and in their original packaging.
Proof of purchase (order confirmation or receipt) is required.

2. Non-Returnable Items

Certain items cannot be returned, including:

Chemicals, solvents, degreasers, and oils (for safety and regulatory reasons)
Hazardous materials or flammable liquids
Items marked as final sale or non-returnable at checkout

3. Return Process

Contact us at usa1diesel@yahoo.com to request a return authorization.
Once approved, you will receive instructions on where to ship the item(s).
You are responsible for return shipping costs unless the return is due to our error (e.g., wrong item shipped, defective product).

4. Refunds

Refunds will be issued to your original payment method once the returned item is received and inspected.
Please allow 5–10 business days for the refund to appear on your account.
Shipping costs are non-refundable.

5. Exchanges

At this time, we do not offer direct exchanges. If you would like a different item, please return your original purchase (if eligible) and place a new order.

6. Damaged or Defective Items

If your order arrives damaged or defective, please contact us within 7 days of delivery with photos, and we will work with you to resolve the issue.

7. Contact Us

If you have any questions about this policy, please reach out to us: